Shipping + Returns

Shipping

All shipping fees are listed at checkout and international packages may be subject to customs fees, which are not included in the shipping rate and are the customer's responsibility to cover. If you are wanting express/priority shipping, please email mikayla@artbedo.com and I will do my best. All orders are processed and shipped within 2-5 business days. You will receive a shipping notification once your order is fulfilled.

Due to COVID-19, mailing partners are experiencing severe shipping and processing delays as they prioritize the safety of their staff and customers. As more consumers opt to shop online during the pandemic, they are experiencing some of their highest non-holiday numbers, particularly in their larger processing facilities. 

All Canadian, USA, and INTL shipments will see processing (slow tracking updates) and delivery delays that can vary from 4 days to 4 weeks. Unless your tracking says "it's been delivered" and you haven't received the package or a notice slip, your package is still being transferred and is in waiting until it's safe to do so. It doesn't mean that your package is lost! I appreciate your patience and understanding and thank you again for your ongoing support even during this time!

If at any point your package is lost in transit or your order is returned due to incorrect address input, the customer will be responsible for paying the cost for me to re-ship it to you. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Returns and Refunds

All products purchased cannot be returned or refunded. However, I will replace or refund products damaged during shipment if photographic proof of damage and receipt is submitted to mikayla@artbedo.com within 48 hours of arrival.